Corrections policy

If a page is wrong, tell us by email at [email protected] (see the contact page). A source, label or certification record helps.

When we confirm a factual error, we correct the page and add a dated line to that page’s changelog. The “last updated” date on a page changes only when its content really changes, and the original publish date stays as it was. If a correction changes a recommendation, the product is removed or relabelled and the removal is recorded on the removals page, with the date, reason and source; entries are not deleted.

Changes to the review criteria get a new version number and a changelog row. When the privacy policy or terms change, the “last updated” date on the page changes.

We do not promise a response time. We act on documents: a maker label, a certification record, a recall notice or a published specification.